Northwest Airlines

This has been the trip from hell. Nothwest is the WORST airline EVER. And this thing they call an airport?

UGH!

Can you believe I am still NOT in San Jose?

First off, the flight was delayed yesterday 4 hours due to weather conditions. Ok. I can live with that. But the airline, instead of taking measures to ensure people got to where they were going or stayed in NYC until further notice, they took us hostage in the airplane FOR FOUR HOURS.

Yes people.

I was with hundreds of other passengers for fours hours on a Northwest Airlines airplane. Four hours which they refused to find a way to get us out of the airplane. Four hours they refused to get people to a non NWA gate so they could be at least out of an airplane and on the ground. Four hours which they decided were necessary so they would not have to go through the extra cost of customer service.

Not only that. The flight was supposed to leave at 5:30pm. It's 9:45pm and instead of getting to a gate as instructed, the pilot decides to depart to Minneapolis.

The asshole says something to the effect : "We could wait another hour and a half for one of hours gates to open up or we could fly. We're flying."

Hurrah, right? No.